问题Problem
当开箱视频、明星内容、朋友动态和限量提示同时出现时,年轻消费者很难区分真实喜好与平台推动的 FOMO。When unboxings, celebrity content, friend activity, and limited-release cues appear together, young consumers struggle to separate genuine liking from platform-driven FOMO.
用户与利益相关者Audience + Stakeholders
主要用户是活跃于 TikTok、小红书和 Instagram 的年轻消费者与收藏者;教育者、家庭、品牌和平台也会受到影响。The primary audience is young consumers and collectors on TikTok, Xiaohongshu, and Instagram; educators, families, brands, and platforms are also stakeholders.
研究洞察Research Insight
欲望通常不是由单一广告触发,而是沿着情绪价值、身份匹配、社群归属和稀缺感逐层增强。Desire is rarely triggered by one advertisement; it grows through emotional value, identity fit, community belonging, and scarcity.
设计回应Design Response
我设计了一个双语 Chatbox 和七阶段互动流程,让用户提出问题、观察影响指标,并在购买前反思自己的动机。I designed a bilingual chatbox and seven-stage interaction that lets users ask questions, observe influence signals, and reflect before buying.
商业与营销价值Business + Marketing Value
该原型可用于消费者洞察、负责任营销课堂、青年媒体素养工作坊和活动概念测试;差异点是解释转化,而不是刺激转化。The prototype can support consumer insight, responsible-marketing classes, youth media-literacy workshops, and campaign concept testing. Its difference is explaining conversion—not maximizing it.
影响与下一步Impact + Next Step
预期帮助用户为冲动命名并做出更清晰的选择。下一步是进行 5–8 次用户测试,比较体验前后的购买意愿和媒体素养。The intended impact is clearer, more reflective decision-making. Next, I will run 5–8 user tests and compare purchase intent and media literacy before and after the experience.